If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your esthetician will then determine if there is enough time remaining to start a waxing and/or skincare treatment. Regardless of the length of the treatment actually given, you will be responsible for the full session. Out of respect and consideration to your esthetician and other customers, please plan accordingly and be on time.
Your esthetician understands that unanticipated events happen occasionally in everyone’s life. With the desire to be effective and fair to all clients, 24 hour advance notice is required when cancelling a waxing and/or skincare appointment. This allows the opportunity for someone else to schedule an appointment in your place. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
Anyone who either forgets or consciously chooses to forgo their waxing and/or skincare appointment for whatever reason will be considered a “no-show.” They will be charged a $50 fee for their “missed” appointment.
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